Privacy Policy
Refund Policy
Refund Policy
Privacy Policy
Last Updated: [Date]
inmarg, operated by WebDot Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information or the data you share when you use our services. It includes how we collect, use, share, and protect information that we obtain from our clients and visitors to our website, www.inmarg.com. It informs you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using our services or accessing our website, you agree to this Privacy Policy and to the collection and use of information in accordance with this Policy.
1. Information We Collect
We collect information that you voluntarily provide us when you engage us to provide our Services, or express an interest in obtaining information about our products or services. We collect information to provide, improve, and personalize our Services. The types of information we collect include:
1.1 Personal information, including but not limited to your name, organization details, email addresses, phone number, billing address, payment information, or any other information you voluntarily provide us.
1.2 Technical information, such as IP addresses, browser type and version, operating system, device information, and information about how you use our website and services (e.g., pages visited, time spent on the site).
1.3 Project information, including details about your project requirements, preferences, goals, and any data (including your customer data), images, or files you share with us for Shopify development purposes.
2. How We Use Your Information
The information we collect is utilized for a variety of purposes, such as:
Providing and delivering the Shopify design and development services you have requested
Communicating with you regarding your projects, updates, and changes
Facilitating payment processing, overseeing billing operations, and managing invoicing and payments
Enhancing and customizing our services and website
Monitoring and analyzing trends and activities related to our services
Safeguarding our, our clients', and our users' rights, privacy, safety, and property
3. Sharing of Information
We reserve the right to disclose your information to third parties in the following scenarios:
3.1 Service Providers
We may disclose your information to third-party service providers who aid us in the operation of our business, including payment processors, hosting services, Shopify platform services, and analytics providers. These third parties are required to adhere to confidentiality agreements and are only permitted to utilize your information for the purpose of providing services on our behalf.
3.2 Legal Requirements
We may be compelled to disclose your information in response to a legal process (e.g., a court order, subpoena, or government request) or as necessary by law.
3.3 Business Transfers
Your information may be transmitted as part of a merger, acquisition, or sale of all or a portion of our assets.
4. Security of Information
We implement reasonable measures to safeguard your information from unauthorized access, use, or disclosure. Nevertheless, no method of electronic storage or transmission over the Internet is entirely secure. We cannot guarantee the absolute security of your information.
5. International Data Transfers
We are based in India. If you are located outside India, or if the information you share pertains to an individual or entity outside India, please note that data privacy laws may differ from those in India. Thus, our legal basis for the transfer or processing of data is as per the individual's or entity's consent. You also acknowledge and agree that we may access and process personal data on a global basis as necessary to provide services in accordance with the Agreement. Wherever personal data is transferred outside its country of origin, we will ensure such transfers comply with Data Protection laws.
6. Data Retention
Your information is retained for the duration necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access, update, or delete your personal information
Object to the processing of your personal information
Request the restriction of processing or request data portability
To exercise these rights, please contact us at komal@webdotdigital.com
8. Cookies and Tracking Technologies
To optimize our services and enhance your user experience, our website implements cookies and comparable monitoring technologies. You have the ability to regulate the use of cookies at the browser level; however, disabling cookies may restrict your ability to access certain features or functions on our website.
9. Links to Other Websites
Our website may contain links to third-party websites, including Shopify and other service providers. We are not responsible for the privacy practices or the content on those third-party sites. Please review the privacy policies of those sites before disclosing any personal information.
10. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy periodically. When we do, we will publish the updated or revised policy on our website and update the "Last Updated" date. We recommend that you periodically review this policy for any changes.
11. Grievance Redressal
For any service-related issues, you may reach out to our grievance redressal officer at komal@webdotdigital.com.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
inmarg Operated by WebDot Digital
Email: komal@webdotdigital.com Phone: +91 79764 07988
Address: [Your Business Address]
Last updated: 13 May 2026
WebDot Digital provides custom design and development services. Because our work is highly customized and begins immediately upon receiving an advance, our refund terms reflect the nature of service-based work.
1. Advance payments Projects begin only after the advance payment (typically 50% of the project value) is received. This advance covers discovery, strategy, initial design exploration, and resource allocation.
2. Cancellation before work begins If you cancel within 48 hours of paying the advance and before any design or development work has started, you are eligible for a full refund minus payment gateway charges (typically 2–3%).
3. Cancellation after work begins Once the discovery phase or any design/development work has started, the advance becomes non-refundable, as we have already allocated time and resources. You will, however, receive all work completed up to that point.
4. Cancellation by us In the rare case that we are unable to deliver the project for reasons on our side, we will refund the unused portion of the advance in full within 7–10 business days.
5. Monthly retainer Retainer services are billed monthly in advance. You may cancel a retainer with 15 days' written notice before the next billing cycle. Refunds are not provided for the current month once it has started.
6. Final payment & deliverables The final 50% payment is due upon project completion and before final files/store ownership is transferred. No refunds are available after final delivery and handover.
7. How to request a refund Email komal@webdotdigital.com with your project details and reason for the refund request. We respond to all requests within 3 business days. Approved refunds are processed within 7–10 business days via the original payment method.
8. Disputes Any disputes will be resolved through direct communication first. If unresolved, disputes will be subject to the jurisdiction of courts in Ajmer, India.
Refund Policy
Last updated: 13 May 2026
WebDot Digital provides custom design and development services. Because our work is highly customized and begins immediately upon receiving an advance, our refund terms reflect the nature of service-based work.
1. Advance payments Projects begin only after the advance payment (typically 50% of the project value) is received. This advance covers discovery, strategy, initial design exploration, and resource allocation.
2. Cancellation before work begins If you cancel within 48 hours of paying the advance and before any design or development work has started, you are eligible for a full refund minus payment gateway charges (typically 2–3%).
3. Cancellation after work begins Once the discovery phase or any design/development work has started, the advance becomes non-refundable, as we have already allocated time and resources. You will, however, receive all work completed up to that point.
4. Cancellation by us In the rare case that we are unable to deliver the project for reasons on our side, we will refund the unused portion of the advance in full within 7–10 business days.
5. Monthly retainer Retainer services are billed monthly in advance. You may cancel a retainer with 15 days' written notice before the next billing cycle. Refunds are not provided for the current month once it has started.
6. Final payment & deliverables The final 50% payment is due upon project completion and before final files/store ownership is transferred. No refunds are available after final delivery and handover.
7. How to request a refund Email komal@webdotdigital.com with your project details and reason for the refund request. We respond to all requests within 3 business days. Approved refunds are processed within 7–10 business days via the original payment method.
8. Disputes Any disputes will be resolved through direct communication first. If unresolved, disputes will be subject to the jurisdiction of courts in Ajmer, India.
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Email: komal@webdotdigital.com
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